Switching Aged Care Providers is Your Right


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Moving into residential aged care is one of the biggest decisions that an individual and their family can make.

It is a decision affecting not only the person needing the care but also close family members such as the children and siblings. More often than not, the decision is discussed by the family and can be a stressful and uncertain time for all concerned.

Since the move into aged care is a high-involvement and an intensely considered purchase, it can be extremely upsetting if the care and service provided in your new home do not live up to the advertised or promised expectations. Whatever the reason, it is important to know that you have the right and freedom to switch to another provider.

McKenzie Aged Care provides warm and welcoming homes where people are cared for and cared about. McKenzie is here to assist and guide you through the process of switching to better care that meets your wants and needs.

Switching to a McKenzie home is easier than you may think. We make the process as smooth and stress-free as possible for everyone involved. We will also liaise with your current provider on your behalf, or with you, to ensure both parties efficiently manage the changeover. Call us today on 1300 899 222 and speak to one of our dedicated team members who will guide you through the process and answer any questions you may have.

Make the switch to McKenzie. It will be the best decision you have ever made.